These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("you" or "the client") and Divine Grace Operations LLC, a California limited liability company ("we," "us," or "our"), with its principal place of business in San Diego, California.
These Terms apply to all visitors, customers, and users of divinegraceoperations.com and cover the purchase of digital products, done-for-you services, consulting sessions, and any other offerings provided by Divine Grace Operations LLC. We reserve the right to update these Terms at any time. Continued use of our website or services after any update constitutes your acceptance of the revised Terms.
Divine Grace Operations LLC offers digital products including, but not limited to, the Small Business Prompt Pack, prompt libraries, templates, and downloadable resources (collectively, "Digital Products").
Upon purchase you receive:
- A non-exclusive, non-transferable, personal license to access and use the Digital Product for your own business purposes
- Access delivered via a confirmation page link or email — access instructions will be provided at checkout
- The right to use prompts, templates, and resources to support your business operations
You may not:
- Resell, redistribute, share, or sublicense any Digital Product in whole or in part
- Claim authorship or remove Divine Grace Operations LLC branding from any product
- Use Digital Products to create competing products for resale without a separate written licensing agreement
- Share login credentials, download links, or access codes with others
Digital Products are delivered electronically. By completing your purchase, you acknowledge that delivery has begun immediately upon payment confirmation and that you have received access to your product.
Divine Grace Operations LLC offers done-for-you services including website design, Google review management, AI consulting, funnel builds, AI agent builds, and related business solutions (collectively, "Services").
How Services work:
- All Services begin with a strategy call or written agreement confirming scope, deliverables, and timeline
- Quoted timelines (e.g., website live in 48–72 hours) are estimates and begin upon receipt of all required client materials — logo, brand assets, service details, and any other requested content
- Delays caused by late or incomplete client-provided materials do not constitute a breach by Divine Grace Operations LLC
- Monthly services (e.g., Google Review Management) operate on a month-to-month basis unless otherwise agreed in writing; cancellation requires written notice before the next billing cycle
- Revisions are limited to two rounds unless otherwise agreed in writing prior to project start
Client responsibilities: You agree to provide accurate, complete, and timely information necessary for us to deliver your project. Divine Grace Operations LLC is not responsible for errors, delays, or substandard outcomes resulting from incomplete, inaccurate, or delayed client-supplied materials.
Pricing for Services offered at a startup-supporter rate reflects a discounted introductory rate. Rates are subject to review once consistent revenue is being generated from the delivered work, as agreed verbally or in writing at the time of engagement.
| Product / Service Type | Refund Policy | Eligible? |
|---|---|---|
| Digital Products (Prompt Packs, templates, downloads) | All sales are final. No refunds for any reason once purchase is complete. | No Refunds |
| Done-For-You Services (website builds, funnels, agent builds) | No refunds once work has begun. Work is considered begun upon the first strategy call, kickoff communication, or any delivery of work product. | No Refunds |
| Monthly Retainer Services (Google review management, content services) | Cancel anytime with written notice before your next billing date. No partial-month refunds. Access and service continue through the end of the paid period. | Cancel Anytime |
| Strategy Calls / Consulting Sessions | Rescheduling is permitted with at least 24 hours notice. No-shows forfeit the session with no refund or reschedule. | No Refunds |
Chargebacks & Disputes: Initiating a chargeback or payment dispute for a delivered Digital Product or Service where work has begun is considered a breach of these Terms. We reserve the right to provide all purchase records, delivery confirmations, and correspondence to the payment processor or relevant authorities to contest any fraudulent dispute.
By completing a purchase, you confirm that you have read and understood this refund policy and agree to it in full.
By providing your mobile phone number on any form, checkout page, or opt-in on our website, you expressly consent to receive SMS text messages from Divine Grace Operations LLC at the number provided. Messages may be sent from the following numbers:
- Primary: +1 (619) 789-5095
- Secondary: +1 (619) 648-3060
Message types include order confirmations and product delivery notifications, marketing and promotional offers, and appointment or strategy call reminders. Message and data rates may apply. Message frequency will vary.
Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. For full details, see our Privacy Policy.
All content on www.divinegraceoperations.com and within our Digital Products — including but not limited to text, prompts, graphics, logos, brand assets, layouts, course materials, and copy — is the exclusive intellectual property of Divine Grace Operations LLC and is protected by applicable copyright and intellectual property laws.
Your purchase of a Digital Product grants you a personal, non-exclusive license to use the content for your own business. It does not transfer ownership or any intellectual property rights to you.
Website Services — Platform Ownership & Access License:
Websites and web-based deliverables built by Divine Grace Operations LLC are constructed on and hosted within infrastructure owned and operated by Divine Grace Operations LLC, including its GoHighLevel (GHL) platform account. As such:
- The website platform, underlying build, technical infrastructure, templates, and system architecture remain the exclusive property of Divine Grace Operations LLC at all times
- Clients are granted a revocable, non-transferable license to access and use the live website for the duration of their active service agreement
- The website and its associated infrastructure cannot be exported, migrated, or transferred to the client or any third-party platform — including but not limited to WordPress, Squarespace, Wix, Webflow, or any other hosting provider
- Client-supplied assets (logo, brand photos, written copy) remain the property of the client and will be made available upon request following cancellation
Upon cancellation or non-payment: Access to the website will be suspended and the site will cease to be publicly accessible. Divine Grace Operations LLC is not responsible for any business disruption, lost traffic, or revenue impact resulting from website cessation following cancellation or non-payment. Clients are encouraged to secure alternative hosting arrangements prior to cancelling.
Divine Grace Operations LLC retains the right to display completed website work in its portfolio and use it for marketing and case study purposes, as agreed at the time of engagement.
Unauthorized reproduction, redistribution, or resale of any content, system, or deliverable is a violation of these Terms and applicable law.
All Digital Products and Services are provided "as is" and "as available" without warranties of any kind, express or implied.
Divine Grace Operations LLC makes no representations or guarantees regarding:
- Specific business results, revenue outcomes, or ROI from using our prompts, templates, or services
- The performance of AI tools (including ChatGPT) used in connection with our Digital Products — results may vary based on your inputs, industry, and individual business circumstances
- The uninterrupted availability of our website or digital delivery systems
- The suitability of any product or service for your specific business needs
You are solely responsible for how you apply, implement, or adapt any content, prompt, template, or deliverable within your own business. Nothing in our Digital Products or Services constitutes legal, financial, accounting, or professional advice.
To the fullest extent permitted by applicable law, Divine Grace Operations LLC, its owner, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our website, Digital Products, or Services — including but not limited to lost profits, lost data, loss of business, or reputational harm.
In no event shall our total aggregate liability to you exceed the amount you paid to Divine Grace Operations LLC in the three (3) months preceding the claim giving rise to liability.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree that any dispute arising from or relating to these Terms, our Digital Products, or our Services shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.
Informal resolution first: Before initiating any formal legal proceeding, you agree to contact us in good faith at [email protected] and allow us thirty (30) days to attempt to resolve the dispute informally. This requirement does not prevent either party from seeking emergency injunctive relief where appropriate.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
If you have any questions about these Terms & Conditions, please contact us:
